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SCSQL fails to backup with error "Could not find storage for any of the resources" right after host reboot.

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Applies to

  • SnapCenter Server 4.1.x
  • SnapCenter Plug-in for Microsoft SQL Server (SCSQL) 4.1.x
  • SnapCenter Plug-in for Microsoft Windows (SCW) 4.1.x

Issue

  • SCSQL backup fails right after SCSQL/SCW host reboot.
  • SMCore.log reports the following error.

Activity 'Creating Snapshot copy' failed with error: Could not find storage for any of the resources

  • SnapDriveSALDebug.log reports the following errors.

Verbose SAL PID=[XXXX] TID=[XXXX] InitializeONTAP() throw exception: Object reference not set to an instance of an object.
Error SAL PID=[XXXX] TID=[XXXX] Object reference not set to an instance of an object.  at
SnapDrive.Nsf.Core.Storage.StorageConnection.Initialize(SDStorageSystemId storageSystemId)

Error SAL PID=[XXXX] TID=[XXXX] Failed to connect to storage system <SVM> Object reference not set to an instance of an object.

  • Windows Application Event Log reports the following error.

SourceName: SnapDriveEventMsgs
EventCode: 528
Message: "SnapDrive failed to set your storage system connection.
Error code : -1
Details : Failed to connect to storage system .
Object reference not set to an instance of an object.

Possible solutions :
1. Check if the firewall blocks the connection.
2. Make sure the Net.Tcp Port Sharing Service is up and running.
3. The credentials are specified correctly."

 

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