Skip to main content
NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.
NetApp Knowledge Base

SCE can't backup databases due to "Exchange Database is not on NetApp storage or in an invalid state" error

Views:
75
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Server (SC) 4.3
  • SnapCenter Plug-in for Microsoft Exchange Server (SCE) 4.3

Issue

SCE can't backup Exchange databases due to the following error:
 
Job log:
 
Status: Failed
Error:
Failed on 'SG01':
Activity 'Discovering Exchange Resources'failed with error: Exchange Database (UserDB,VIPDB) is not on NetApp storage or in an invalid state.
Activity 'Registering invalid databases' failed with error: Unable to find any healthy resource on NetApp storage.
Activity 'Starting Exchange Backup' failed with error: The following activities failed:Discovering Exchange Resources,Registering invalid databases,Grouping Resources. Please check the activities for detailed error message.
Activity 'Send EMS Messages' failed with error: Unable to find storage system for given resources. EMS message instead sent to the storage connection accessible by this user:user01
 
Failed or non NetApp objects:
Exchange Database - UserDB
Exchange Database - VIPDB
No successfully backed up objects.
Attached is the backup details report for Resource Group [SG01] Policy [DAG_backup]
Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support