Skip to main content
NetApp Knowledge Base

NetApp Data Broker services don't start after deploy

Views:
336
Visibility:
Public
Votes:
0
Category:
not set
Specialty:
snapx
Last Updated:

Applies to

NetApp Data Broker 1.0.X

SnapCenter for VMware 4.x

Issue

NetApp Data Broker services don't start after deploy.
In this situation after the boot, when the DataBroker services should start you might see the following error reported in the NetApp Data Broker console



Then the "journalctl -ex" contains the following stack

controlplane[6880]: Stopping VMware Tools services in the virtual machine:
controlplane[6880]: [43B blob data]
controlplane[6880]: [27B blob data]
controlplane[6880]: [45B blob data]
controlplane[6880]: [36B blob data]
controlplane[6880]: [37B blob data]
controlplane[6880]: [35B blob data]
controlplane[6880]: Starting VMware Tools services in the virtual machine:
controlplane[6880]: [46B blob data]
controlplane[6880]: [36B blob data]
controlplane[6880]: [43B blob data]
controlplane[6880]: [27B blob data]
controlplane[6880]: controlplane service already initialized
controlplane[6880]: Exception in thread "main" java.lang.reflect.InvocationTargetException
controlplane[6880]:         at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
controlplane[6880]:         at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
controlplane[6880]:         at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
controlplane[6880]:         at java.lang.reflect.Method.invoke(Method.java:498)
controlplane[6880]:         at org.springframework.boot.loader.MainMethodRunner.run(MainMethodRunner.java:48)
controlplane[6880]:         at org.springframework.boot.loader.Launcher.launch(Launcher.java:87)
controlplane[6880]:         at org.springframework.boot.loader.Launcher.launch(Launcher.java:50)
controlplane[6880]:         at org.springframework.boot.loader.JarLauncher.main(JarLauncher.java:51)
controlplane[6880]: Caused by: java.lang.ExceptionInInitializerError
controlplane[6880]:         at com.netapp.croproxy.rest.controller.CroproxyApplication.main(CroproxyApplication.java:47)
controlplane[6880]:         ... 8 more
controlplane[6880]: Caused by: org.json.JSONException: Illegal escape. at 40 [character 41 line 1]
controlplane[6880]:         at org.json.JSONTokener.syntaxError(JSONTokener.java:433)
controlplane[6880]:         at org.json.JSONTokener.nextString(JSONTokener.java:289)
controlplane[6880]:         at org.json.JSONTokener.nextValue(JSONTokener.java:360)
controlplane[6880]:         at org.json.JSONObject.<init>(JSONObject.java:214)
controlplane[6880]:         at org.json.JSONObject.<init>(JSONObject.java:321)
controlplane[6880]:         at com.netapp.croproxy.rest.common.ConfigPropertiesManager.init(ConfigPropertiesManager.java:61)
controlplane[6880]:         at com.netapp.croproxy.rest.common.ConfigPropertiesManager.<init>(ConfigPropertiesManager.java:32)
controlplane[6880]:         at com.netapp.croproxy.rest.common.ConfigPropertiesManager.getInstance(ConfigPropertiesManager.java:39)
controlplane[6880]:         at com.netapp.croproxy.rest.util.SQSConfigurationKeyHelper.<clinit>(SQSConfigurationKeyHelper.jav

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device