Skip to main content
NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.
NetApp Knowledge Base

NDB backup fails intermittently with error "Volume "xxxx" does not exist in Vserver "xxxx". Reason: entry doesn't exist."

Views:
161
Visibility:
Public
Votes:
1
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

NetApp Data Broker (NDB) 1.0/1.0.1

Issue

  • During NDB backup, in case of API failure due to some reasons, when the API is retried, incorrect vserver name will be specified.
  • This will cause the error, "Volume "xxxx" does not exist in Vserver "xxxx". Reason: entry doesn't exist."

For example, Volume "Volume_A" exists in "SVM_A", but when retrying the API, it's wrongly specified as "SVM_B".

YYYY-MM-DD HH:MM:SS.XXX +09:00 [ERR] API exception
YYYY-MM-DD HH:MM:SS.XXX +09:00 [ERR] Failed to run a command New-NcSnapshotMulti
YYYY-MM-DD HH:MM:SS.XXX +09:00 [DBG] ex.InnerException.InnerException.Message : An error occurred while sending the request. Unable to read data from the transport connection: Broken pipe.
...
YYYY-MM-DD HH:MM:SS.XXX +09:00 [ERR] API exception
YYYY-MM-DD HH:MM:SS.XXX +09:00 [ERR] Failed to run a command New-NcSnapshotMulti
YYYY-MM-DD HH:MM:SS.XXX +09:00 [DBG] ex.InnerException.Message : Volume "Volume_A" does not exist in Vserver "SVM_B". Reason: entry doesn't exist.
YYYY-MM-DD HH:MM:SS.XXX +09:00 [DBG] No retry condition match found or max retry reached. Throwing error Volume "Volume_A" does not exist in Vserver "SVM_B". Reason: entry doesn't exist.

 

Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support