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Modify Storage Connection fails by error "Failed to find storage system"

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Category:
snapcenter
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snapx
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Applies to

  • SnapCenter Server 4.1P2
  • Storage system was registered as IP address and it was unable to be resolved to storage virtual machine (SVM) name at that time
  • The IP address can be resolved to SVM name as of now

Issue

  • Modify Storage Connection fails by error "Failed to find storage system".
 
17cf98c0-eee9-44e4-99d4-3db38f1fe427.jpg
  • Error message "Failed to find storage system" is detected in SnapManagerWeb.log.

ERROR SnapManagerWeb PID=[3544] TID=[51] ErrorCode (102), ErrorMessage (Failed to find storage system)
INFO  SnapManagerWeb PID=[3544] TID=[51] Setting storage connection is completed on host(s)

  • No connection error is detected in SnapDriveSALDebug.log.

  • Executing Connect-NcController from PowerShell in SnapCenter Server returns correct SVM information by specifying the same credentials as specified in Modify Storage Connection page.

Example:
> Import-Module "C:\Program Files\NetApp\SMCore\SAL\PSToolkit\DataONTAP.C.dll"
> Connect-NcController -Port 443 <SVM_MGMT_IP>

 

 

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