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How to troubleshoot stuck NetApp Resource Group Backup task in Recent Tasks of vSphere Client

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snapcenter
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Applies to

SnapCenter Plug-in for VMware vSphere (SCV) 4.3 and later

Description

This article describes how to troubleshoot an issue when NetApp Resource Group Backup task is stuck in Recent Tasks of vSphere Client after running SCV backup job.

Notes:

  • SCV utilizes vim.Task.UpdateProgress method to update the progress of a task on vCenter
  • When the backup job and all of its child jobs finish, SCV invoke vim.Task.UpdateProgress(100) to complete the task on vCenter
  • When SnapMirror/SnapVault update is triggered by the backup job, NetApp Resource Group Backup task on vCenter never completes until SnapMirror/SnapVault update finishes

 

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