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NetApp Knowledge Base

Guest File restore fails with SnapCenter plugin for VMware vSphere

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snapcenter
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snapx
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Applies to

  • SnapCenter Plugin for VMware vSphere 4.3
  • NetApp Data Broker 1.x

Issue

Guest file restore fails on a Windows-based guest VM.

2020-09-08 21:56:18.775 DEBUG snapcenter-plugin --- [     Thread-104] c.n.a.s.SFRManager                       : [JobId:771] Guest mount path returned by attach disk was null
2020-09-08 21:56:18.776 DEBUG snapcenter-plugin --- [     Thread-104] c.n.a.s.SFRManager                       : [JobId:771] Exception happened while attaching disk to vm. Exception message: Failed to online new drive on guest, error during online
Attached disk is a dynamic disk, which is not supported for Guest File Restore

 

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