Skip to main content
NetApp Knowledge Base

Custom plug-in missing after upgrading SnapCenter Plugin for Windows

Views:
209
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Plug-in for SAP-HANA (SCHANA) on Windows, version 4.5P2 and higher
  • SnapCenter Custom Creator Plug-in (SCC) on Windows, version 4.5P2 or higher with one of the Automation Store plug-ins

Issue

After the upgrade of the Windows Plug-in on a  Host using the SCC to run with an Automation Store plug-in, that plug-in disappears from the Host in the Hosts overview, and backups that were scheduled are failing with connection errors.
 
When uninstalling the Windows Plug-in and trying to redploy, the deployment of the customer plug-in fails with:
Failed to upload custom plug-in, error: An error occurred while sending the request.
Check if the Plugin Service is down or not reachable
 
Additionally, the PluginCreatorService will not show up in the list of Windows services as it did previously.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.