Skip to main content
NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.
NetApp Knowledge Base

Changing "SnapCenter Server Configuration" fails due to "Unable to register host" error with SCV 4.1.1 and SC 4.2.1

Views:
537
Visibility:
Public
Votes:
0
Category:
snapcenter
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Server 4.2.1
  • SnapCenter Plug-in for VMware vSphere (SCV) 4.1.1

Issue

  • Unable to change "SnapCenter Server Configuration" in SCV console due to "Unable to register host" error.
  • aegis.log shows the following error.

Example:

2020-04-27T12:54:45.0000223Z ERROR VSC com.netapp.aegis.sms.client.SnapManagerHostServiceRestImpl Unable to register host SnapCtr.demo.netapp.com : Failed to register host 192.168.0.31. Error: Object reference not set to an instance of an object.

  • SnapManaterWeb.log shows the following error.

Example:

2020-04-27T12:54:45.2208286+00:00 ERROR SnapManagerWeb PID=[2948] TID=[52] Object reference not set to an instance of an object.Source: SMCoreContracts
Stack Trace: at SMCoreContracts.SmHost.Clone()
at SnapManager.SMSCore.Host.HostFactory.GetVsphereHostForAdd(SmRequest request)
at SnapManager.SMSCore.Host.HostFactory.GetHostForAddOperation(SmRequest request)
at SnapManager.SMSCore.Host.HostFactory.GetHost(OperationType operationType, SmRequest request)
at SnapManager.SMSCore.Host.RegisterHostManager.RegisterSmHost(SmRegisterHostsRequest request)

 

Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support