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Backups fail with the error Unable to read data from the transport connection

Backups fail with the error Unable to read data from the transport connection

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Visibility:: Public

Votes:: 0

Category:: snapcenter

Specialty:: snapx

Last Updated:

Applies to

SnapCenter Server 4.x
SnapCenter Plug-in for Windows (SCW) 4.x

Issue

When running a Backup in SnapCenter, the following errors occur in the Web Application:

The underlying connection was closed: An unexpected error occurred on a send. Unable to read data from the transport connection

From a closer reading of the SnapManagerWeb_<job>.log, it appears that these connections go to port 8145 of the SnapCenter Server, like:

RemoteUrl: https://localhost:8145/SMProtectionGroupService/SchedulerTaskAction

RemoteUrl: https://<SNAPCENTER_SERVER_FQDN>:8145/SnapshotManagementService/GetSnapshot

The Windows System Event Log at the same time, shows Microsoft-Windows-HttpEvent, Event-ID: 15021 with the message:

An error occurred while using SSL configuration for endpoint 0.0.0.0:8145.
The error status code is contained within the returned data.