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NDMP network dump operation aborted by backup application

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Category:
ontap-9
Specialty:
dp
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Applies to

  • ONTAP 9
  • Network Data Management Protocol (NDMP)
  • Data Management Application (DMA)
  • Commvault (CV)

Issue

  • Network Data Management Protocol operation aborted by DMA just after the data connection being established with your data management application.
  • In the NDMP debug logs below, DMA tries to establish a data connection:

Mon Sep 27 2021 17:54:36 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG: S<BKUP (ndmp_server) BR2NDMPD_DEBUG_LOG
Mon Sep 27 2021 17:54:36 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG:      LOG sev (3) msg (NDMP Connect: Unable to Connect to [MediaAgent1]:8602 due to Connection timed out)
Mon Sep 27 2021 17:55:51 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG: S<BKUP (ndmp_server) BR2NDMPD_DEBUG_LOG
Mon Sep 27 2021 17:55:51 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG:      LOG sev (3) msg (NDMP Connect: Unable to Connect to [MediaAgent2]:8602 due to Connection timed out)
Mon Sep 27 2021 17:57:06 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG: S<BKUP (ndmp_server) BR2NDMPD_DEBUG_LOG
Mon Sep 27 2021 17:57:06 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG:      LOG sev (3) msg (NDMP Connect: Unable to Connect to [MediaAgent3]:8602 due to Connection timed out)
Mon Sep 27 2021 17:58:21 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG: S<BKUP (ndmp_server) BR2NDMPD_DEBUG_LOG
Mon Sep 27 2021 17:58:21 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG:      LOG sev (3) msg (NDMP Connect: Unable to Connect to [MediaAgent1]:8602 due to Connection timed out)
Mon Sep 27 2021 17:59:36 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG: S<BKUP (ndmp_server) BR2NDMPD_DEBUG_LOG
Mon Sep 27 2021 17:59:36 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG:      LOG sev (3) msg (NDMP Connect: Unable to Connect to [MediaAgent2]:8602 due to Connection timed out)
Mon Sep 27 2021 18:00:51 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG: S<BKUP (ndmp_server) BR2NDMPD_DEBUG_LOG
Mon Sep 27 2021 18:00:51 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG:      LOG sev (3) msg (NDMP Connect: Unable to Connect to [MediaAgent3]:8602 due to Connection timed out)
Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG: S<BKUP (ndmp_server) BR2NDMPD_DEBUG_LOG
Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG:      LOG sev (3) msg (NDMP Connect: Unable to Connect to [MediaAgent1]:8602 due to Connection timed out)

  • This took more than 5 minutes to establish a data connection.

Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG: NDMP Connect: Successfully connected to [MediaAgent2].8602, using local address [cluster_mgmt_IP].21613

  • The connection is then aborted afterwards by DMA.

Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG: DMA>>S V4 sequence=27 (0x1b)
Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG:      Time_stamp=0x6151eafe (Sep 27 18:02:06 2021)
Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG:      message type=0 (NDMP4_MESSAGE_REQUEST)
Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG:      message_code=0x902 (NDMP4_CONNECT_CLOSE)
Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG:      reply_sequence=0 (0x0)
Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG:      error_code=0 (NDMP4_NO_ERR)
Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG: service_terminate called
Mon Sep 27 2021 18:02:06 +02:00 [kern_ndmpd:info:6040] [27026]  DEBUG: received CLOSE command from [MediaAgent2].63379

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