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NetApp Knowledge Base

Why is a disk case in a MetroCluster not linked against the node reporting the failure?

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Applies to

  • ONTAP 9
  • Data ONTAP 8
  • MetroCluster

Answer

NetApp AutoSupport handling has enhanced logic in place to determine the physical site of a disk failure in a MetroCluster solution.
If a disk is determined to be failed on the remote site, the case will be opened on the DR serial number in order to ship to the correct site.

Additional Information

 

 

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