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NetApp Knowledge Base

The collect.dcl log reports "collection attempt timed out"

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Specialty:
metrocluster
Last Updated:

Applies to

MetroCluster
MC_DC

Issue

The collect.dcl log reports "collection attempt timed out"

Cause

Network device is not reachable.

Solution

  1. Check that the device can be reached directly from the client hosting MCDC. If ping works, try telnet or ssh depending on the device type.
  2. Check that the address of the device is correct in MCDC (if a switch or bridge)
  3. If a controller reports this error, ensure that the controller name is resolvable by the host.
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