Skip to main content

NetApp_Insight_2020.png 

NetApp Knowledgebase

MetroCluster Automatic Unplanned Switchover - AutoSupport message

Views:
310
Visibility:
Public
Votes:
0
Category:
metrocluster
Specialty:
metrocluster
Last Updated:

 

Applies to

  • Autosupport Message: METROCLUSTER AUTOMATIC UNPLANNED SWITCHOVER COMPLETE
  • ONTAP 9

Answer

What does the autosupport message "METROCLUSTER AUTOMATIC UNPLANNED SWITCHOVER" mean?
  • This message is a confirmation that an automated unplanned switchover has been completed. 

    The most common scenarios leading to a switchover are:

    • Loss of power
    • Loss of connectivity to storage backend
    • A hardware issue
    • A software issue
What actions do I need to take?
  • Verify if a support case is open with NetApp
  • Please contact NetApp Technical Support and reference this article for further assistance.
How to find the cause?

Perform the following steps:

  • Perform healing of the aggregates and root aggregates, and boot the failed node(s)
  • Verify the root cause of the automated unplanned switchover before attempting a switchback

Additional Information

For assistance with troubleshooting or any further assistance, contact  NetApp Technical Support.