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METROCLUSTER HEAL_ROOT FAILED - AutoSupport message

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Category:
metrocluster
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metrocluster
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Applies to

  • MetroCluster
  • ONTAP 9
  • Heal root aggregates failed
  • callhome.mcc.heal_root.failed:alert

Event Summary

This message occurs when metrocluster heal root-aggregates operation has failed. The failure could be partial or complete.

Validate

Event Log

event log show -event *heal_root*

Command Line:

Run the following command on the cluster that attempted to perform the healing operation.

metrocluster operation show

      Operation: heal-root-aggregates
          State: completed-with-warnings
         Errors: ClusterA (warning): Some aggregates are still resyncing. Run "storage aggregate  show-resync-status -in-progress true" to verify that the resync is complete for all aggregates, and then run "metrocluster switchback".
           Node: ClusterA-02
     Start Time: mm/dd/yyyy hh:mm:ss
       End Time: mm/dd/yyyy hh:mm:ss
         Job ID: 6135
 Operation UUID: e202288d-859b-11ec-88f1-00a098cbca9e
   Command Line: metrocluster heal -phase root-aggregates
Additional Info: -

Resolution

  • Review the output of metrocluster operation show and follow the correction actions mentioned in the error section before trying the heal command again.
  • If the instructions provided by the command do not resolve the issue, contact NetApp Technical Support.

Additional Information

Note: The metrocluster operation show output will only report on the last metrocluster operation. If a subsequent metrocluster operation has run since the root-aggregate healing failure the output will not be relevant to the failure.

To get further details on a previous metrocluster operation:

  1. Run the metrocluster operation history show command to see all previous metrocluster operations:

metrocluster operation history show -fields operation,start-time,state,operation-uuid

  1. From the output, identify the operation-uuid of the failed or partially failed operation:

ClusterA::> metrocluster operation history show -fields operation,start-time,state,operation-uuid
operation-uuid                       operation            start-time         state
------------------------------------ -------------------  ------------------ ----------
b6fe95a4-dc12-11ec-881e-00a0985bd305 switchover-simulate  mm/dd/yyyy hh:mm:ss successful
bffaf8b3-b9a4-11ec-881e-00a0985bd305 switchover-simulate  mm/dd/yyyy hh:mm:ss successful
e202288d-859b-11ec-88f1-00a098cbca9e heal-root-aggregates mm/dd/yyyy hh:mm:ss failed

  1. Run the metrocluster operation history show command with the identified operation uuid:

metrocluster operation history show -operation-uuid <operation-uuid>

ClusterA::> met op hist show -operation-uuid e202288d-859b-11ec-88f1-00a098cbca9e
  (metrocluster operation history show)
      Operation: heal-root-aggregates
          State: completed-with-warnings
         Errors: ClusterA (warning): Some aggregates are still resyncing. Run "storage aggregate  show-resync-status -in-progress true" to verify that the resync is complete for all aggregates, and then run "metrocluster switchback".
           Node: ClusterA-02
     Start Time: mm/dd/yyyy hh:mm:ss
       End Time: mm/dd/yyyy hh:mm:ss
         Job ID: 6135
 Operation UUID: e202288d-859b-11ec-88f1-00a098cbca9e
   Command Line: metrocluster heal -phase root-aggregates
Additional Info: -

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