Skip to main content
NetApp Knowledge Base

ATTO FB6500N unreachable

Views:
203
Visibility:
Public
Votes:
0
Category:
metrocluster
Specialty:
metrocluster
Last Updated:

Applies to

  • Data ONTAP
  • Fabric-attached MetroCluster
  • ATTO FB6500N

Issue

  • The system transitions from Multi-Path HA to Mixed-Path HA or Single-Path HA.
Example:
 
NodeA> sysconfig -a

NetApp Release 8.2.4P5 7-Mode: Tue Aug 23 18:11:38 PDT 2016
        System ID: XXXXXXXXXX (NodeA); partner ID: XXXXXXXXXX (NodeB)
        System Serial Number: XXXXXXXXXXXX (NodeA)
        System Rev: C1
        System Storage Configuration: Mixed-Path HA

  • ATTO missing from sysconfig -a output.
Example:
 
NodeA> sysconfig -a
 
    slot 5: FC Host Adapter 5a (QLogic 2532 rev. 2, N-port, <UP>)
        ...
                FC_Switch_A1:3.126L1         : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)
                FC_Switch_A1:3.126L2         : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)
                FC_Switch_A1:3.126L3         : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)
                FC_Switch_A1:3.126L4         : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)
                FC_Switch_A1:3.126L5         : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)
                FC_Switch_A1:3.126L6         : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)
                FC_Switch_A1:3.126L7         : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)
                FC_Switch_A1:3.126L8         : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)
                FC_Switch_A1:3.126L9         : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)
                FC_Switch_A1:3.126L10        : NETAPP   X422_SLTNG600A10 NA02 560.0GB 520B/sect (XXXXXXX)
                FC-to-SAS Bridge:
                FC_Switch_A1:1.126L0         : ATTO     FibreBridge6500N 1.62  FB6500N000001
                FC_Switch_A1:3.126L0         : ATTO     FibreBridge6500N 1.62  FB6500N000002
                FC_Switch_A1:2.126L0         : ATTO     FibreBridge6500N 1.62  FB6500N000003
                FC_Switch_A1:4.126L0         : ATTO     FibreBridge6500N 1.62  FB6500N000004 <-- Missing
                FC_Switch_A1:2.shelf1: DS2246  Firmware rev. IOM6 A: 0191  IOM6 B: 0191
                FC_Switch_A1:2.shelf2: DS2246  Firmware rev. IOM6 A: 0191  IOM6 B: 0191
 
  • Errors on switch/ATTO.
Example:
 
ATTO:
get fcporterrors all
5
; Fibre Channel Error Counts 
; Port | Link Failures | Sync Loss | Signal Loss | Invalid Tx | Invalid CRC
;==========================================================================
   1                14           2             1          765             0
   2                 1           1             1            0             0
FC switch:
porterrshow        :
          frames      enc    crc    crc    too    too    bad    enc   disc   link   loss   loss   frjt   fbsy  c3timeout    pcs
       tx     rx      in    err    g_eof  shrt   long   eof     out   c3    fail    sync   sig                  tx    rx     err
  ...
  4:  165.5m 972.6m   0      0      0      0      0      0    120.1k   0      1      0      1      0      0      0      0      0

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.