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Unable to mount AltaVault NFS shares on Commvault MediaAgent Server

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Applies to

  • AltaVault 4.4 and above versions.
  • Commvault.

Issue

  • Unable to mount AltaVault NFS shares on Commvault MediaAgent server due to error pertaining to port 2049.
  • The error on Commvault is:

[Mount path is inaccessible. Check the following.
a. Is the mount path visible to the operating system on the MediaAgent machine.
b. Is the username/password correctly entered.
c. Does this user have read/write privileges to this mount path.]

  • NFS Client was able to telnet AltaVault using port 111.

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