Skip to main content
NetApp Knowledge Base

How to confirm that an AltaVault drive requires replacement

  1. Last updated
  2. Save as PDF
Views:
319
Visibility:
Public
Votes:
0
Category:
not set
Specialty:
legacy
Last Updated:

Applies to

  • AltaVault
  • AVA-400
  • AVA-800

Description

  • AltaVault drives may report as 'failed' with the following error message when actually being in a 'rebuild' state
    AVADSF:AltaVault Notification from [node name] (Disk Failed: Shelf S/N [serial number], Slot [number], Model [AVA model], Disk S/N [serial number]) ALERT
  • Or the following alert could be received An error has been detected with one or more disks. Shelf [serial number] Disk Slot [number] (model: [Drive model and firmware], serial number: [Drive s/n]): undefined
  • This occurs when the system is performing a diagnostic test against the drive.
  • If the drive passes, it will report as 'rebuild' and will be added back to the RAID group upon completion. 
    • Upon successful completion, the drive will show as 'online'.
  • If the drive fails, it will report as 'failed'.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.