Skip to main content
NetApp Knowledge Base

AltaVault service is unable to start; Error: Cloud is ahead of appliance

Views:
223
Visibility:
Public
Votes:
0
Category:
altavault
Specialty:
dp
Last Updated:

Applies to

  • AltaVault

Issue

The AltaVault optimization service reports the following error on initialization:

Apr  7 15:03:05 altavault01 rfsd[20029]: [replicator.CRIT] (20031) Cloud is ahead of appliance.

This error might also be accompanied by a crash of the rfsd process:

Apr  7 15:03:05 altavault01 pm[4296]: [pm.ERR]: Output from rfsd: /opt/rbt/bin/rfsd (pid 20029) received signal 6 (SIGABRT) dumping core
Apr  7 15:03:05 altavault01 pm[4296]: [pm.ERR]: Output from rfsd: /opt/rbt/bin/rfsd STACK TRACE: #0  0x0000000000a4635e in Signal::handle_trap(int, siginfo*, void*) at (null):0
Apr  7 15:03:05 altavault01 pm[4296]: [pm.ERR]: Output from rfsd: #1  0x7f889d4ea500 in (null) at /lib64/libpthread.so.0 0x7f889d4db000+0x0000f500
Apr  7 15:03:05 altavault01 pm[4296]: [pm.ERR]: Output from rfsd: #2  0x7f889b3378a5 in gsignal at /lib64/libc.so.6 0x7f889b305000+0x000328a5
Apr  7 15:03:05 altavault01 pm[4296]: [pm.ERR]: Output from rfsd: #3  0x7f889b339085 in abort at /lib64/libc.so.6 0x7f889b305000+0x00034085
Apr  7 15:03:05 altavault01 pm[4296]: [pm.ERR]: Output from rfsd: #4  0x0000000000a3b324 in AbortMessage::~AbortMessage() at (null):0
Apr  7 15:03:05 altavault01 pm[4296]: [pm.ERR]: Output from rfsd: #5  0x00000000008286ff in ReplicationManager::verify_local_remote_rbt_oids(StorageService*, std::string const&) at (null):0
Apr  7 15:03:05 altavault01 pm[4296]: [pm.ERR]: Output from rfsd: #6  0x0000000000831f2c in ReplicationManager::test_cloud_normal_mode(RfsdCfg const*, bool*) at (null):0
Apr  7 15:03:05 altavault01 pm[4296]: [pm.ERR]: Output from rfsd: #7  0x00000000008327c8 in ReplicationManager::test_cloud(RfsdCfg const*, bool, bool*) at (null):0
Apr  7 15:03:05 altavault01 pm[4296]: [pm.ERR]: Output from rfsd: #8  0x00000000006592b9 in RfsContext::check_cloud(bool*) at (null):0
Apr  7 15:03:05 altavault01 pm[4296]: [pm.ERR]: Output from rfsd: #9  0x000000000065a40b in RfsContext::run() at (null):0
Apr  7 15:03:05 altavault01 pm[4296]: [pm.ERR]: Output from rfsd: #10 0x0000000000a25802 in SimpleThread::base(void*) at (null):0
Apr  7 15:03:05 altavault01 pm[4296]: [pm.ERR]: Output from rfsd: #11 0x0000000000a386c7 in fem_thread_create(unsigned long*, void* (*)(void*), void*, fem_thread_scheduling_t const*) at (null):0
Apr  7 15:03:05 altavault01 pm[4296]: [pm.ERR]: Output from rfsd: #12 0x7f889d4e2851 in (null) at /lib64/libpthread.so.0 0x7f889d4db000+0x00007851
Apr  7 15:03:05 altavault01 pm[4296]: [pm.ERR]: Output from rfsd: #13 0x7f889b3ed11d in clone at /lib64/libc.so.6 0x7f889b305000+0x000e811d

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device