Skip to main content
NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.
NetApp Knowledge Base

AltaVault server registry changes to increase CIFS/SMBv2 session and tcp timeouts

Views:
149
Visibility:
Public
Votes:
0
Category:
altavault
Specialty:
dp
Last Updated:

Applies to

  • AltaVault

Issue

Backups fail with the error:
The specified network name is no longer valid (Backup Exec error message)

AltaVault log message showing FUSE filesystem flush of a file takes longer than 30 seconds.
[PF_LOG/rfsd/rfs_fuse_ops.WARN] (8243) flush for file /cifs1/B2D000788.bkf took longer than 30s, time taken in us 51469774

AltaVault log message showing WRITE for a file takes longer than 30 seconds.

[rfsd/rfs_fuse_access.WARN] (11374) WRITE for file /cifs1/b2d346115.bkf took longer than 30s: 2914492395 micro seconds

 

Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support