NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.

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AltaVault server registry changes to increase CIFS/SMBv2 session and tcp timeouts

AltaVault server registry changes to increase CIFS/SMBv2 session and tcp timeouts

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Visibility:: Public

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Category:: altavault

Specialty:: dp

Last Updated:

Applies to

AltaVault

Issue

Backups fail with the error:
The specified network name is no longer valid (Backup Exec error message)

AltaVault log message showing FUSE filesystem flush of a file takes longer than 30 seconds.
[PF_LOG/rfsd/rfs_fuse_ops.WARN] (8243) flush for file /cifs1/B2D000788.bkf took longer than 30s, time taken in us 51469774

AltaVault log message showing WRITE for a file takes longer than 30 seconds.

[rfsd/rfs_fuse_access.WARN] (11374) WRITE for file /cifs1/b2d346115.bkf took longer than 30s: 2914492395 micro seconds