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NetApp Knowledgebase

AltaVault: Local and cloud GUID mismatch

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115
Visibility:
Public
Votes:
0
Category:
altavault
Specialty:
dp
Last Updated:

Applies to

  • SteelStore
  • NetApp Cloud Backup (AltaVault)
     

Issue

The AltaVault or Steelstore service fails to start with messages indicating local and cloud GUID mismatch.

Error messages similar to the following:
Mar 18 02:17:25 AltaVault01 rfsd[20655]: [megastore_guid.INFO] (20657) Checking megastore guid and WW appliance serial number in normal mode.
Mar 18 02:17:25 
AltaVault01 rfsd[20655]: [megastore_guid.ERR] (20657) Megastore guid file is in cloud bucket, but not in local configuration directory. Send megastore guid alarm and shut down.
Mar 18 02:17:25 
AltaVault01 rfsd[20655]: [megastore_guid.INFO] (20657) updating megastore guid alarm = 1

 

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