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NetApp Knowledge Base

OnCommand Unified Manager maintenance user gets Error "Authentication Failed. Please verify Username and Password." for known good password

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630
Visibility:
Public
Votes:
0
Category:
oncommand-unified-manager
Specialty:
om
Last Updated:

Applies to

OnCommand Unified Manager on Windows

Issue

When attempting to log into OnCommand Unified Manager with the maintenance user and the known good password, this message is presented:

Error
Authentication Failed. Please verify Username and Password.
1081814-1.png
When attempting to use the Forgot Password? function to reset the password, this message appears: Unable to send email due to the following reason: Hibernate operation: Cannot
open connection; uncategorized SQLException for SQL [???]; SQL state [null]; error
code [0]; Unable to acquire a new connection from the pool. Verify the
Email settings under Administration.
1081814-2.png

 

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