Skip to main content
NetApp Knowledge Base

OnCommand Unified Manager maintenance user gets Error "Authentication Failed. Please verify Username and Password." for known good password

Views:
377
Visibility:
Public
Votes:
0
Category:
oncommand-unified-manager
Specialty:
om
Last Updated:

Applies to

OnCommand Unified Manager on Windows

Issue

When attempting to log into OnCommand Unified Manager with the maintenance user and the known good password, this message is presented:

Error
Authentication Failed. Please verify Username and Password.
1081814-1.png
When attempting to use the Forgot Password? function to reset the password, this message appears: Unable to send email due to the following reason: Hibernate operation: Cannot
open connection; uncategorized SQLException for SQL [???]; SQL state [null]; error
code [0]; Unable to acquire a new connection from the pool. Verify the
Email settings under Administration.
1081814-2.png

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support