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Workflow tasks in OnCommand WFA fail with "(500) Internal Server Error" after an upgrade of 5.1.1x

Workflow tasks in OnCommand WFA fail with "(500) Internal Server Error" after an upgrade of 5.1.1x

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Category:: oncommand-workflow-automation-wfa

Specialty:: om

Last Updated:

Applies to

Oncommand Workflow Automation (OCWFA) 5.1.1

Issue

After an upgrade, WFA workflows are no longer executing and are failing with message

The remote server returned an error: (500) Internal Server Error..

This has been observed from upgrades performed After:

- A new deployment of WFA 5.1.1.x and a restore of a WFA backup from a previous instance.

- Executing an interactive upgrade from WFA 5.1.1x to a newer version