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NetApp Knowledgebase

Unable to view alerts in 'Manage Alerts' tab due to platform.event.AlertResourceObject error

Views:
198
Visibility:
Public
Votes:
0
Category:
oncommand-unified-manager
Specialty:
om
Last Updated:

Applies to

  • OnCommand Unified Manager 6.x
  • OnCommand Unified Manager 7.x
  • OnCommand Unified Manager 9.x

Issue

When navigating within the OnCommand Unified Manager (UM) WebUI to Manage Alerts under the Administration Menu, an error message is presented on the Manage Alerts Page:

==MESSAGE==
com.netapp.dfm.entity.inventory.ontap.storage.Volume_$$_javassist_XXX cannot be
cast to com.netapp.dfm.entity.platform.event.AlertResourceObject



==DETAILS==
No details are available.

==CORRECTIVE ACTION==
No suggested corrective action is available.

For UM 7.x and above, the Alerts page is found under Configuration > Alerting
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