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NetApp Knowledge Base

Unable to view alerts in "Manage Alerts" tab due to "platform.event.AlertResourceObject" error

Views:
767
Visibility:
Public
Votes:
1
Category:
oncommand-unified-manager
Specialty:
om
Last Updated:

Applies to

  • OnCommand Unified Manager 7.3 ( UM )
  • OnCommand Unified Manager 9.4 ( UM )
  • OnCommand Unified Manager 9.5 ( UM )
  • Active IQ Unified Manager 9.6 ( AIQUM )
  • Active IQ Unified Manager 9.7 ( AIQUM )

Issue

When navigating within the Active IQ Unified Manager webui to Manage Alerts under the Administration Menu, an error message is presented on the Manage Alerts page:

==MESSAGE==
com.netapp.dfm.entity.inventory.ontap.storage.Volume_$$_javassist_XXX cannot be
cast to com.netapp.dfm.entity.platform.event.AlertResourceObject

==DETAILS==
No details are available.

==CORRECTIVE ACTION==
No suggested corrective action is available.

 

For UM 7.x and above, the Alerts page is found under Configuration > Alerting


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