- OnCommand DataWarehouse (DWH) 7.x
- When starting a service, the service fails to start and indicates the file was not found : "
Error 2: The system cannot find the file specified"
This is a generic operating system error and may be observed both on Windows and Linux.
- When the service is started manually, there is a message box with an error similar to the following:
Windows could not start the Informix ICS - ol_cognoscm service on Local Computer. Error 2: The system cannot find the fle specified.
- When the service fails to start automatically, an error similar to the one below can be found in Windows Event Viewer under System:
EventID 7000 The Informix ICS - ol_cognoscm service failed to start due to the following error: The system cannot find the file specified.
- In Linux, use "
systemctl status <service.name>" and "
journalctl -xe" to verify the error when the service fails to start automatically.