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Performance collection fails on IBM SVC data source after microcode upgrade

Views:
72
Visibility:
Public
Votes:
0
Category:
oncommand-insight
Specialty:
oci
Last Updated:

Applies to

  • OnCommand Insight 7.3.3 (OCI)
  • IBM SVC datasource
  • Microcode upgrade from version 7.x to 8.x

Issue

  • OCI fails to collect performance archives for IBM SVC, after the microcode is upgraded to version 8.x
  • Errors like the bellow can be found under /acq/storageperformance_<datasourse_name>_<date>_xxx.zip/xxxxxxxx/log_sample.log

2020-07-21 09:26:02,903 FATAL [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] [storageperformance] PB02_MA_SVC_PR - Runtime exception: null
java.lang.NullPointerException: null

2020-07-21 09:26:02,904 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] PB02_MA_SVC_PR [Internal error] - Error (Error)
com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Error

 

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