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OnCommand Unified Manager fails subscribing to EMS events

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70
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Public
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Category:
oncommand-unified-manager
Specialty:
oci
Last Updated:

Applies to

  • OnCommand Unified Manager 6.x (UM)
  • OnCommand Unified Manager 7.x (UM)

Issue

When walking through KB How to configure ONTAP EMS Event Subscriptions in OnCommand Unified Manager / Active IQ Unified Manager to subscribe to EMS events, there is a silent failure.

This message is logged in the ocumserver-debug.log:

2017-07-19 14:12:33,905 ERROR [oncommand] 
[collection-completion-0] [c.n.dfm.impl.ems.EMSConfigureUtil] 
UM hostname not configured correctly. Setting config to false to try again.

Instructions to view the Log:
If this is a vApp, use KB How to access the OnCommand Virtual Machine DIAG shell to access the diagnostic shell.

For both the vApp and RedHat, the log is located at /var/log/ocum/ocumserver-debug.log

 

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