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OnCommand Unified Manager - cluster discovery fails using ONTAP 9.3 with QUAD_PATH and QUAD_PATH_HA configured

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oncommand-unified-manager
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Applies to

  • Unified Manager 7.2 for Clustered Data ONTAP
  • ONTAP 9

Issue

When running OnCommand Unified Manager 7.2 or 7.2P1, cluster discovery fails using ONTAP 9.3 with QUAD_PATH and QUAD_PATH_HA configured.
Error messages similar to the following are seen in the Unified Manager au.log:

Exception:
---------
2017-06-29 06:31:54,200 ERROR [pool-3-thread-85] c.o.s.a.f.d.BaseDataSource (DataSourceErrorException.java:230) - xxx.xx.xx.xxx [Internal error] - Cannot update server (com.netapp.oci.server.UpdateTaskException [68-142-983]) ([Device name xxx.xx.xxx.xxx]: Cannot update server (com.netapp.oci.server.UpdateTaskException [68-142-983])) java.io.IOException: Server returned HTTP response code: 500 for URL: https://localhost:443/acquisition/originatorUpdate/NETAPP/6

Even when attempting to remove the datasourc via the web GUI 'remove' or from the UM CLI using a 'dfm datasource remove' command is failing (says 'cluster deletion is in progress' and hangs).

CLI:
---
[root@reo_speedwagon ~]# dfm cli login -u umadmin -p admin
Login successful
[root@reo_speedwagon ~]# dfm datasource remove 7
Error: java.util.NoSuchElementException

 

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