Skip to main content
NetApp Knowledge Base

OnCommand Insight HPE XP8 storage array datasource not polling performance

Views:
49
Visibility:
Public
Votes:
0
Category:
oncommand-insight
Specialty:
oci
Last Updated:

Applies to

OnCommand Insight 7.3.x

HPE XP8 Storage array

Issue

Datasource sample log shows:

2020-07-16 10:49:29,207 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] HPE_Array_LS5T2XP8ORA358_XP8_CmdView_TASPMOKCCV104 - 0 out of 1 devices acquired successfully.
2020-07-16 10:49:29,207 ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource]   Error 1 out of 1: HPE_Array_LS5T2XP8ORA358_XP8_CmdView_TASPMOKCCV104 [Failed to execute external utility] - Error executing export utility ([Device name 33287]: Export utility path: D:\HP_Export_Utilities\90_04_01\lib does not point to a directory)
com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException: Error executing export utility
 at com.onaro.sanscreen.acquisition.framework.datasource.DataSourceErrorException.createWithEnhanced(DataSourceErrorException.java:47) ~[au.jar:?]
 at com.onaro.sanscreen.acquisition.storageperformance.hds.expExecutor.ExportUtilityRecordingHandler.validateConfigParams(ExportUtilityRecordingHandler.java:89) ~[hds_hicommand.jar:?]
 at com.onaro.sanscreen.acquisition.storageperformance.hds.BaseRecordingHandler.run(BaseRecordingHandler.java:66) ~[hds_hicommand.jar:?]
 at com.onaro.sanscreen.acquisition.storageperformance.hds.expExecutor.ExportUtilityCollector.run(ExportUtilityCollector.java:120) ~[hds_hicommand.jar:?]
 at com.onaro.sanscreen.acquisition.storageperformance.hds.HDSStoragePerformance$QueryPerformanceTask.call(HDSStoragePerformance.java:372) ~[hds_hicommand.jar:?]
 at com.onaro.sanscreen.acquisition.storageperformance.hds.HDSStoragePerformance$QueryPerformanceTask.call(HDSStoragePerformance.java:355) ~[hds_hicommand.jar:?]
 at java.util.concurrent.FutureTask.run(FutureTask.java:266) [?:1.8.0_212]
 at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_212]
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_212]
 at java.lang.Thread.run(Thread.java:748) [?:1.8.0_212]

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support