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Active IQ Unified Manager Protection Job fails with error "Unable to find destination Storage Virtual Machine Association"

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Applies to

  • OnCommand Unified Manager 6.x ( OCUM )
  • OnCommand Unified Manager 7.x ( OCUM )
  • Active IQ Unified Manager 9.6+ ( AIQUM )
  • CommVault Simpana 10, 11
  • Netbackup

Issue

CommVault and/or OnCommand Unified Manager (OCUM) backups fail.

CommVault error:
Error occurred while adding list of snapshots to Dataset id [750640d1-1a13-4a28-9b2f-c32941a4275e:app_type=OCUM,type=storage_service_subscription,uuid=9d999225-9949-4886-b223-d45d7d1a5ae0], Source Copy [367].

Error Message = [OnCommand job[a8aebdb5a7f5b133:-7080415e:152c17bcc3f:-602c] did not complete successfully.

Error:[Unable to find destination Storage Virtual Machine association(s) on cluster(s) referred by aggregate(s) '[lab:lab_aggr1_sata, lab2:lab2_aggr1_sas, lab3:lab3_aggr1_ssd, lab4:lab4_aggr1_ssd]' in resource pool found on storage service node 'Mirror'. Suggestion: Navigate to the Storage Virtual Machine Association on OnCommand Unified Manager and create an association of 'lab' with your preferred destination.]].

OnCommand Unified Manager error: Protection Job Failed. Reason: (Unable to find destination Storage Virtual Machine association(s) on cluster(s) referred by aggregate(s) '[lab:lab_aggr1_sata, lab2:lab2_aggr1_sas, lab3:lab3_aggr1_ssd, lab4:lab4_aggr1_ssd]' in resource pool found on storage service node 'Mirror'. Suggestion: Navigate to the Storage Virtual Machine Association on OnCommand Unified Manager and create an association of 'lab' with your preferred destination.).

 

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