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OCI DWH installation fails at the phase of installing Cognos Server

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75
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Category:
oncommand-insight-data-warehouse
Specialty:
oci
Last Updated:

Applies to

  • OnCommand Insight (OCI) Data Warehouse (DWH) 7.3.11
  • Installation on Windows OS

Issue

  • OCI DWH installation fails at the phase of "Installing Cognos Server ...".

Example:

2008649526-1.JPG

  • install_oci_dwh_msi.log shows outputs like the following example.

Example:

MSI (s) (E0:D8) [10:52:00:785]: Executing op: ActionStart(Name=Install_DWH_Server,Description=Installing Cognos Server ...,)
Action 10:52:00: Install_DWH_Server. Installing Cognos Server ...
MSI (s) (E0:D8) [10:52:00:785]: Executing op: CustomActionSchedule(Action=Install_DWH_Server,ActionType=9250,Source=C:\Program Files\SANscreen\,Target=**********,)
CustomAction Install_DWH_Server returned actual error code 1 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (E0:D8) [10:57:06:516]: Note: 1: 1722 2: Install_DWH_Server 3: C:\Program Files\SANscreen\ 4: ********** 
MSI (s) (E0:D8) [10:57:06:516]: Note: 1: 2205 2:  3: Error 
MSI (s) (E0:D8) [10:57:06:516]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1722 

  • <Installation_Path>\SANscreen\bin\log\install.cognos.server.log shows the following build error.

BUILD FAILED
C:\Program Files\SANscreen\bin\setup.xml:1190: The following error occurred while executing this line:
C:\Program Files\SANscreen\bin\setup.xml:1292: exec returned: -1
    at org.apache.tools.ant.taskdefs.ExecTask.runExecute(ExecTask.java:644)
    at org.apache.tools.ant.taskdefs.ExecTask.runExec(ExecTask.java:670)
    at org.apache.tools.ant.taskdefs.ExecTask.execute(ExecTask.java:496)
    at org.apache.tools.ant.UnknownElement.execute(UnknownElement.java:293)
    at sun.reflect.GeneratedMethodAccessor4.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    :

 

 

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