Skip to main content
NetApp Knowledgebase

No performance data is shown in UM for one of the monitored clusters, because the ccma archive cannot be downloaded.

Views:
120
Visibility:
Public
Votes:
0
Category:
oncommand-unified-manager
Specialty:
om
Last Updated:

Applies to

  • OnCommand Unified Manager (UM) 9.4, 9.5
  • Ontap 9

Issue

  • Performance archives cannot be downloaded from a cluster.
  • On the appache-access.log we see:

<UM-ip> <Cluster-ip> 4294967295 admin [Wed Jul 22 23:25:31.419358 2020 +0000] "GET /spi/<node1_name>/etc/log/stats/ccma/kernel/opm/047663_000300_1594158901000_0282233.ccma.meta HTTP/1.1" 503 - 29708822 - 0 - - -
<UM-ip> <Cluster-ip> 4294967295 admin [Wed Jul 22 23:26:01.255823 2020 +0000] "GET /spi/<node2_name>/etc/log/stats/ccma/kernel/opm/489732_000300_1594158901000_0284491.ccma.gz HTTP/1.1" 200 157014 46438 - 0 + - -
<UM-ip> <Cluster-ip> 4294967295 admin [Wed Jul 22 23:26:01.426805 2020 +0000] "GET /spi/<node3_name>/etc/log/stats/ccma/kernel/opm/489732_000300_1594158901000_0284491.ccma.md5 HTTP/1.1" 200 169 17370 - 0 + - -
<UM-ip> <Cluster-ip> 4294967295 admin [Wed Jul 22 23:26:01.566571 2020 +0000] "GET /spi/<node3_name>/etc/log/stats/ccma/kernel/opm/489732_000300_1594158901000_0284491.ccma.meta HTTP/1.1" 200 232526 51690 - 0 + - -

Here we see that for one of the nodes, the response we got from the cluster is HTTP 503, which means service unavailable.

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support