No performance data is shown in UM for one of the monitored clusters, because the ccma archive cannot be downloaded.
Applies to
- OnCommand Unified Manager (UM) 9.4, 9.5
- Ontap 9
Issue
- Performance archives cannot be downloaded from a cluster.
- On the
apache-access.log
we see:
<UM-ip> <Cluster-ip> 4294967295 admin [Wed Jul 22 23:25:31.419358 2020 +0000] "GET /spi/<node1_name>/etc/log/stats/ccma/kernel/opm/047663_000300_1594158901000_0282233.ccma.meta HTTP/1.1" 503 - 29708822 - 0 - - -
<UM-ip> <Cluster-ip> 4294967295 admin [Wed Jul 22 23:26:01.255823 2020 +0000] "GET /spi/<node2_name>/etc/log/stats/ccma/kernel/opm/489732_000300_1594158901000_0284491.ccma.gz HTTP/1.1" 200 157014 46438 - 0 + - -
<UM-ip> <Cluster-ip> 4294967295 admin [Wed Jul 22 23:26:01.426805 2020 +0000] "GET /spi/<node3_name>/etc/log/stats/ccma/kernel/opm/489732_000300_1594158901000_0284491.ccma.md5 HTTP/1.1" 200 169 17370 - 0 + - -
<UM-ip> <Cluster-ip> 4294967295 admin [Wed Jul 22 23:26:01.566571 2020 +0000] "GET /spi/<node3_name>/etc/log/stats/ccma/kernel/opm/489732_000300_1594158901000_0284491.ccma.meta HTTP/1.1" 200 232526 51690 - 0 + - -
Here we see that for one of the nodes, the response we got from the cluster is HTTP 503, which means service unavailable.