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No performance data is shown in UM for one of the monitored clusters, because the ccma archive cannot be downloaded.

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oncommand-unified-manager
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Applies to

  • OnCommand Unified Manager (UM) 9.4, 9.5
  • Ontap 9

Issue

  • Performance archives cannot be downloaded from a cluster.
  • On the apache-access.log we see:

<UM-ip> <Cluster-ip> 4294967295 admin [Wed Jul 22 23:25:31.419358 2020 +0000] "GET /spi/<node1_name>/etc/log/stats/ccma/kernel/opm/047663_000300_1594158901000_0282233.ccma.meta HTTP/1.1" 503 - 29708822 - 0 - - -
<UM-ip> <Cluster-ip> 4294967295 admin [Wed Jul 22 23:26:01.255823 2020 +0000] "GET /spi/<node2_name>/etc/log/stats/ccma/kernel/opm/489732_000300_1594158901000_0284491.ccma.gz HTTP/1.1" 200 157014 46438 - 0 + - -
<UM-ip> <Cluster-ip> 4294967295 admin [Wed Jul 22 23:26:01.426805 2020 +0000] "GET /spi/<node3_name>/etc/log/stats/ccma/kernel/opm/489732_000300_1594158901000_0284491.ccma.md5 HTTP/1.1" 200 169 17370 - 0 + - -
<UM-ip> <Cluster-ip> 4294967295 admin [Wed Jul 22 23:26:01.566571 2020 +0000] "GET /spi/<node3_name>/etc/log/stats/ccma/kernel/opm/489732_000300_1594158901000_0284491.ccma.meta HTTP/1.1" 200 232526 51690 - 0 + - -

Here we see that for one of the nodes, the response we got from the cluster is HTTP 503, which means service unavailable.

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