Skip to main content
NetApp Knowledgebase

It fails to download ONTAP image from local host via OnCommand System Manager

Applies to

  • OnCommand System Manager (OCSM)
  • ONTAP System Manager
  • ONTAP 9


Select Add from Local Client in OCSM and generate following error:

The operation failed because information needed from the cluster to perform the operation could not be retrieved.




Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support