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In-place upgrade of OnCommand Workflow Automation 5.0.1 to 5.1 fails while creating the WFA database backup

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Applies to

  • OnCommand Workflow Automation 5.0.1
  • OnCommand Workflow Automation 5.1 (WFA)

Issue

  •  The upgrade fails while creating the WFA backup. In the MSI log you can see a similar error to: 

UPGRADE : Sucessfully invoked command to do backup.
Custom Install Log INFORMATION:
Backup file is :"C:\Program Files\NetApp\WFA-Backups\wfa-full-backup-for-upgrade.zip"
Custom Install Log ERROR:
Could not take Backup of WFA database successfully. Aborting upgrade.
InstallShield 13:06:47: Setup aborted

 

 

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