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How to enable and configure OnCommand Insight (OCI) AutoSupports

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Applies to

OnCommand Insight

Description

This KB article describes how to perform the following actions related to OnCommand Insight AutoSupports:

  •    How to enable OnCommand Insight (OCI) Autosupports (ASUP).  
  •    How to Include or Exclude "Logs" and/or "Performance Data" from OnCommand Insight (OCI) AutoSupports (ASUP).
  •    How to change the AutoSupport send Protocol to: 
    • HTTP
    • HTTPS
    • FTP
    • Email
  •   How to modify AutoSupport size limitations for email.

Note: An AutoSupport is also sometimes referred to as "Phone Home".

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