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OnCommand Data Warehouse ETL fails and user is unable to access the ‘Connectors’ window due to DWH password encryption file mis-match

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91
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Category:
oncommand-insight-data-warehouse
Specialty:
oci
Last Updated:

Applies to

OnCommand Insight Data Warehouse (DWH) 7.3.x

Issue

  1. ETL fails:
    On clicking the FAILED link provided in the DWH Jobs tab, the following error is reported:
            Message :
    javax.ejb.EJBTransactionRolledbackException: Error encountered during decryption
       at org.jboss.as.ejb3.tx.CMTTxInterceptor.handleInCallerTx(CMTTxInterceptor.java:158)
       at org.jboss.as.ejb3.tx.CMTTxInterceptor.invokeInCallerTx(CMTTxInterceptor.java:255)
       at org.jboss.as.ejb3.tx.CMTTxInterceptor.required(CMTTxInterceptor.java:332)
       at org.jboss.as.ejb3.tx.CMTTxInterceptor.processInvocation(CMTTxInterceptor.java:238)
       at org.jboss.invocation.InterceptorContext.proceed(InterceptorContext.java:422)Unable to access the list of Connectors within the Data Warehouse (DWH) user interface.
  2. The 'Connector' Window fails to load. Instead, the page displays the following error:
    Error Processing Request
    Context Path:/dwh
    Servlet Path:/faces
    Path Info:/connectors/list.xhtml
    Query String:null
    Stack Trace:
    javax.servlet.ServletException: Error encountered during encryption
         at javax.faces.webapp.FacesServlet.service(FacesServlet.java:671)
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