Skip to main content
NetApp Knowledge Base

Configuring Active Directory authentication in OnCommand Workflow Automation fails

Views:
745
Visibility:
Public
Votes:
0
Category:
oncommand-workflow-automation-wfa
Specialty:
legacy
Last Updated:

Applies to

  • OnCommand Workflow Automation (WFA) 2.x
  • OnCommand Workflow Automation (WFA) 3.x
  • OnCommand Workflow Automation (WFA) 4.x

Issue

When using AD authentication, one of the following errors is seen in the GUI:

  • The username or password is incorrect
  • Connection to server lost
Example of errors be seen in the wfa_ldap.log file:
  • 2017-0101 14:00:00,000 ERROR [com.netapp.wfa.ldap.LdapWrapper] (default task-6) Failed to find user in LDAP: javax.naming.NamingException: JBAS011843: Failed instantiate InitialContextFactory com.sun.jndi.ldap.LdapCtxFactory from classloader ModuleClassLoader for Module "deployment.wfa-0.5.ear.flex-server-facade-0.5.war:main" from Service Module Loader [Root exception is javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903C5, comment: AcceptSecurityContext error, data 52e, v2580 ]]
  • INFO [com.netapp.wfa.ldap.LdapWrapper] (http-executor-threads - 32) Search result found <user_name> ERROR [com.netapp.wfa.ldap.LdapLoginModule] (http-executor-threads - 32) null: java.lang.NullPointerException
  • ERROR [com.netapp.wfa.ldap.LdapWrapper] (default task-9) An error occurred while searching for parent group of group '<Distingished name>': javax.naming.directory. InvalidSearchFilterException: Unbalanced parenthesis; remaining name 'DC=domain,DC=com'
  • 2017-0101 14:00:00,000 WARN [com.netapp.wfa.ldap.LdapLoginModule] (default task-2) User <user_name@domain_name> couldn't be logged in using LDAP, reverting to local WFA login

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.