Skip to main content
NetApp Knowledge Base

Configuring Active Directory authentication in OnCommand Workflow Automation fails

Views:
286
Visibility:
Public
Votes:
0
Category:
oncommand-workflow-automation-wfa
Specialty:
om
Last Updated:

Applies to

  • OnCommand Workflow Automation (WFA) 2.x
  • OnCommand Workflow Automation (WFA) 3.x
  • OnCommand Workflow Automation (WFA) 4.x

Issue

When using AD authentication, one of the following errors is seen in the GUI:

  • The username or password is incorrect
  • Connection to server lost

The following errors may also be seen in the wfa_ldap.log:

  • 2017-0101 14:00:00,000 ERROR [com.netapp.wfa.ldap.LdapWrapper] (default task-6) Failed to find user in LDAP: javax.naming.NamingException: JBAS011843: Failed instantiate InitialContextFactory com.sun.jndi.ldap.LdapCtxFactory from classloader ModuleClassLoader for Module "deployment.wfa-0.5.ear.flex-server-facade-0.5.war:main" from Service Module Loader [Root exception is javax.naming.AuthenticationException: [LDAP: error code 49 - 80090308: LdapErr: DSID-0C0903C5, comment: AcceptSecurityContext error, data 52e, v2580 ]]
  • INFO [com.netapp.wfa.ldap.LdapWrapper] (http-executor-threads - 32) Search result found <user_name> ERROR [com.netapp.wfa.ldap.LdapLoginModule] (http-executor-threads - 32) null: java.lang.NullPointerException
  • ERROR [com.netapp.wfa.ldap.LdapWrapper] (default task-9) An error occurred while searching for parent group of group '<Distingished name>': javax.naming.directory. InvalidSearchFilterException: Unbalanced parenthesis; remaining name 'DC=domain,DC=com'
  • 2017-0101 14:00:00,000 WARN [com.netapp.wfa.ldap.LdapLoginModule] (default task-2) User <user_name@domain_name> couldn't be logged in using LDAP, reverting to local WFA login

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support