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The Cognos service does not start after an upgrade of OnCommand Data Warehouse

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Category:
oncommand-insight-data-warehouse
Specialty:
oci
Last Updated:

Applies to

An upgrade of OnCommand Insight Data Warehouse (OCI DWH) from 7.3.4 to 7.3.9

Issue

  • The Cognos service does not start after restoring the OCI DWH database backup on the 7.3.9 instance
  • The Cognos service will be in starting state for approximately 10 minutes. After this, the service is again in a stopped state

 

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