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NetApp Knowledge Base

OnCommand Insight services are up but licenses cannot be loaded and all data sources are failing

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549
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Category:
oncommand-insight
Specialty:
oci
Last Updated:

Applies to

OnCommand Insight (OCI) 7.3.X

Issue

  • OnCommand Insight cannot read the previous added licenses.
  • No data sources can complete polling.
  • The elasticsearch_client.log has the following error:

2020-04-26 04:26:03,198 ERROR [default task-11] ElasticCommon (ElasticCommon.java:538) - Timeout while waiting for Signature cache load 
com.netapp.oci.es.ElasticsearchException: Timeout while waiting for Signature cache load

 

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