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OnCommand Insight backup restore fails with "Internal Error"

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Category:
oncommand-insight
Specialty:
oci
Last Updated:

Applies to

OnCommand Insight (OCI) 7.3.12

Note: This error can manifest in other versions of Oncommand Insight.

Issue

  • When restoring a backup file close to or larger than 12GB the restore fails with "Internal Error".
  • The following error message is observed in the wildfly.log:
    • Windows Location: \SANscreen\wildfly\standalone\log
    • Linux Location: /opt/netapp/oci/logs/wildfly

2021-07-07 10:35:10,453 ERROR [default task-815] GrailsExceptionResolver (GrailsExceptionResolver.java:207) - Unable to render errors view: io.undertow.server.handlers.form.MultiPartParserDefinition$FileTooLargeException: UT000054: The maximum size 12884901888 for an individual file in a multipart request was exceeded: java.lang.IllegalStateException: io.undertow.server.handlers.form.MultiPartParserDefinition$FileTooLargeException: UT000054: The maximum size 12884901888 for an individual file in a multipart request was exceeded

 

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