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OnCommand Insight Microsoft datasources fail with "configured to not accept any remote shell requests"

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oncommand-insight
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Applies to

OnCommand Insight 7.3.13 (OCI)

Issue

  • OnCommand Insight Microsoft datasources fail with "The service is configured to not accept any remote shell requests"
  • In the recording logs:

    2022-05-04 07:37:55,574 ERROR [com.onaro.sanscreen.acquisition.datasource.microsoft_hyperv.transport.powershell.executor.FoundationExecutor]
    [PowerShell ERROR]
    PS Command:
    powershell.exe -NoLogo -NoProfile Write-Host "[DEBUG] Hostname : " (hostname) ;
    <......>
    <......>
    com.onaro.sanscreen.acquisition.datasource.microsoft_hyperv.transport.powershell.commands.PowerShellCommandException: [DEBUG] Hostname : xxxx
    [DEBUG] Current trusted hosts:  10.xx.xx.xx
    [DEBUG] Trusted Hosts updated - new trusted hosts are:  10.xx.xxx.xx
    [DEBUG] Remote Host - ComputerNameSwitch - IP :  10.xx.xx.xx
    [10.14.20.77] Connecting to remote server 10.xx.xx.xxx failed with the
    following error message : The WS-Management service cannot process the
    request. The service is configured to not accept any remote shell requests.

    For more information, see the about_Remote_Troubleshooting Help topic.

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