Skip to main content
The NetApp Knowledge Base Site will be down for 60 minutes on August 13, 2022, from 8 PM to 9 PM PT for system maintenance and infrastructure update.
NetApp Knowledge Base

OnCommand Insight Data Warehouse reporting portal is not accessible - refused to connect

Views:
315
Visibility:
Public
Votes:
0
Category:
oncommand-insight-data-warehouse
Specialty:
oci
Last Updated:

Applies to

  • OnCommand Insight Data Warehouse 7.3.10 +

Issue

When trying to access the OnCommand Insight Data Warehouse reporting portal you receive the following error.

This site can’t be reached
dwh-reporting.server.com refused to connect.

  • When trying to start DB2 - DB2COPY1 - DB2-0 service you receive the following error. 

The DB2 - DB2COPY1 - DB2-0 service failed to start due to the following error: 
The service did not start due to a logon failure.

  • The Windows Event Viewer - System shows the following error

The DB2REMOTECMD_DB2COPY1 service was unable to log on as .\db2admin with the currently configured password due to the following error: 
Logon failure: the user has not been granted the requested logon type at this computer.

Or

The DB2-0 service was unable to log on as .\db2admin with the currently configured password due to the following error: The password for this account is expired.

  • The below error can resolved by adding db2admin  account to the local Windows Administrator group

The DB2 - DB2COPY1 - DB2-0 service failed to start due to the following error: Access is denied

 

Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support