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NetApp Knowledge Base

OnCommand Insight Data Warehouse 7.3.X install fails because 8dot3 naming convention is not enabled on the installation drive

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Category:
oncommand-insight
Specialty:
oci
Last Updated:

Applies to

  • OnCommand Insight Data Warehouse (DWH) 7.3.5
  • OnCommand Insight Data Warehouse 7.3.9

Issue

  • The install of OnCommand Insight Data Warehouse (DWH) fails due to not being able to create the Informix services.
  • The following error is displayed in the GUI:

There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.

dwh_install_error.png

 

 

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