Skip to main content
NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.
NetApp Knowledge Base

OnCommand Insight - All Data Sources fail acquisition with "Internal Error: Error" message

Views:
266
Visibility:
Public
Votes:
0
Category:
oncommand-insight
Specialty:
oci
Last Updated:

Applies to

OnCommand Insight (OCI) 7.3.x 

Windows Server 2012 or later

Issue

All data sources fail with 'Internal Error' 

clipboard_ebbb76128bfb0aba11808449075f269a5.png

 

The OCI acquisition log (RAU or Local) '\SANscreen\acq\log\acq.log' shows the following errors:

HTTP transport error: java.net.SocketException: No buffer space available (maximum connections reached?): connect

On the OCI Server's Host OS in '\SANscreen\wildfly\standalone\log\elasticsearch_client.log' you can see the following errors:

2019-10-08 17:35:51,270 ERROR [pool-10-thread-1] ElasticAdminManager (ElasticAdminManager.java:329) - Failed retrieving cluster information, error: No buffer space available (maximum connections reached?): connect
2019-10-08 17:35:51,270 ERROR [pool-10-thread-1] ElasticAdminManager (ElasticAdminManager.java:207) - Failed retrieving cluster information, error: Failed retrieving cluster information
2019-10-08 17:35:51,270 ERROR [pool-10-thread-1] ElasticCommon (ElasticCommon.java:544) - Failed retrieving cluster information
com.netapp.oci.es.ElasticsearchException: Failed retrieving cluster information
    at com.netapp.oci.es.admin.ElasticAdminManager.getClusterInfo(ElasticAdminManager.java:208) ~[elasticsearch-client.jar!/:?]
{Truncated}
    at java.lang.Thread.run(Thread.java:748) [?:1.8.0_172]
Caused by: com.netapp.oci.es.ElasticsearchException: Failed retrieving cluster information
    at com.netapp.oci.es.admin.ElasticAdminManager.getNodesInfo(ElasticAdminManager.java:330) ~[elasticsearch-client.jar!/:?]
    at com.netapp.oci.es.admin.ElasticAdminManager.getClusterInfo(ElasticAdminManager.java:201) ~[elasticsearch-client.jar!/:?]
    ... 10 more
Caused by: java.net.SocketException: No buffer space available (maximum connections reached?): connect

 

Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support