Skip to main content
NetApp Knowledge Base

OCI health page reports Anomaly Detection Engine: "ERROR: Failed to connect"

  1. Last updated
  2. Save as PDF
Views:
407
Visibility:
Public
Votes:
0
Category:
oncommand-insight
Specialty:
oci
Last Updated:

Applies to

  • OnCommand Insight (OCI) 7.3.8+
  • Anomaly Detection Engine (ADE)

Issue

  • OCI health page reports Anomaly Detection Engine: "ERROR: Failed to connect"
  • The following output may be present in the prelert.log located at <install_drive>Program Files\SANscreen\wildfly\standalone\log

2020-12-16 00:17:14,655 WARN  PrelertClient - Prelert node 10.10.10.10:9200 status: FAILED, prelert object state: OPENED
 

  • On the ADE server the oci-ml-dfc10855-fcb4-41a6-8242-679b3854a1d9.log located /var/log/netapp/oci/elasticsearch/ shows the following error. The UUID for the log name will be different from server to server.

[2021-01-06T00:04:04,681][WARN ][o.e.l.LicenseService     ] [oci-ml-dfc10855-fcb4-41a6-8242-679b3854a1d9] LICENSE [EXPIRED] ON [FRIDAY, 11 20, 2020].
# IF YOU HAVE A NEW LICENSE, PLEASE UPDATE IT. OTHERWISE, PLEASE REACH OUT TO
# YOUR SUPPORT CONTACT.
# 
# COMMERCIAL PLUGINS OPERATING WITH REDUCED FUNCTIONALITY

<truncated> 

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.