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OCI : foundation acquisition on a NetApp datasource fails due to read time out

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221
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Votes:
1
Category:
oncommand-insight
Specialty:
oci
Last Updated:

Applies to

  • OnCommand Insight 7.3.8 (OCI)

Issue

  • A NetApp data source is failing on the UI with : General Error
  • In the log_foundation_errors.log within the error report of the failed datasource.

We see the following error :

api: lun-get-iter

  message: Error reading response for request: lun-get-iter

at java.lang.Thread.run(Thread.java:748)

  Caused by: java.net.SocketTimeoutException: Read timed out

Note: more information on where this log can be found is in the kb :

How_to_collect_files_for_troubleshooting_using_the_Create_Support_Report_feature

 

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