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HDS data source performance collection fails intermittently in OCI

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123
Visibility:
Public
Votes:
0
Category:
oncommand-insight
Specialty:
oci
Last Updated:

Applies to

  • OnCommand Insight 7.3.9 (OCI)
  • HDS data source 

Issue

  • Performance collection of HDS data source fails in OCI with errors like bellow found in acq.log

2020-07-31 19:37:21,440 ERROR [DSM-pool-3-thread-39698] com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource (AggregatedDataSourceErrorsException.java:142) -      Error 1 out of 1: HDS [External process run timed out] - External command timed out after 240 seconds: "D:\Program Files\SANscreen\java64\bin\java" -classpath "c:\export\lib\JSanExportLoader.jar" -Xmx512m -Dmd.command=D:\Program Files\SANscreen\acq\log\runtime\HDS\storageperformance_1596213179591\recording_hdsexpcmd_xxx.xxx.xxx.56.txt -Dmd.logpath=D:\Program Files\SANscreen\acq\log\runtime\HDS\storageperformance_1596213179591\recording_2020_07_31_19_32_59_623_expOutDir_xxx.xxx.xxx56 sanproject.getexptool.RJElMain ([Device name 443317]: External command timed out after 240 seconds: "D:\Program Files\SANscreen\java64\bin\java" -classpath "c:\export\lib\JSanExportLoader.jar" -Xmx512m -Dmd.command=D:\Program Files\SANscreen\acq\log\runtime\HDS\storageperformance_1596213179591\recording_hdsexpcmd_xxx.xxx.xxx.56.txt -Dmd.logpath=D:\Program Files\SANscreen\acq\log\runtime\HDS\storageperformance_1596213179591\recording_2020_07_31_19_32_59_623_expOutDir_xxx.xxx.xxx56 sanproject.getexptool.RJElMain)
com.onaro.sanscreen.acquisition.process.error.ProcessTimeoutException: External command timed out after 120 seconds: "D:\Program Files\SANscreen\java64\bin\java" -classpath "c:\export\lib\JSanExportLoader.jar" -Xmx512m -Dmd.command=D:\Program Files\SANscreen\acq\log\runtime\HDS\storageperformance_1596213179591\recording_hdsexpcmd_xxx.xxx.xxx.56.txt -Dmd.logpath=D:\Program Files\SANscreen\acq\log\runtime\HDS\storageperformance_1596213179591\recording_2020_07_31_19_32_59_623_expOutDir_xxx.xxx.xxx56 sanproject.getexptool.RJElMain
    at com.onaro.sanscreen.acquisition.process.AcqProcessManager$AcqProcessRunner.call(AcqProcessManager.java:405) ~[hds_hicommand.jar:?]
    at com.onaro.sanscreen.acquisition.process.AcqProcessManager$AcqProcessRunner.call(AcqProcessManager.java:223) ~[hds_hicommand.jar:?]
    at java.util.concurrent.FutureTask.run(FutureTask.java:266) [?:1.8.0_231]
    at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) [?:1.8.0_231]
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) [?:1.8.0_231]
    at java.lang.Thread.run(Thread.java:748) [?:1.8.0_231]

 

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