Coming soon...New Support-Specific categorization of Knowledge Articles in the NetApp Knowledge Base site to improve navigation, searchability and your self-service journey.

Home
Advice and Troubleshooting
Data Infrastructure Management
OnCommand Insight
After restarting the OnCommand Data Warehouse services IBM Cognos does not start

After restarting the OnCommand Data Warehouse services IBM Cognos does not start

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Views:: 777

Visibility:: Public

Votes:: 0

Category:: oncommand-insight

Specialty:: oci

Last Updated:

Applies to

OnCommand Insight Data Warehouse 7.3.x ( OCI DWH )
IBM Cognos

Issue

After restarting OnCommand Insight Data Warehouse ( OCI DWH ) services, the IBM Cognos services do not start.
Testing the Content Store from IBM Cognos Configuration fails at Testing Content Manager database connection with the error:
[Content Manager database connection] [ ERROR ] The database connection failed. [ ERROR ] Content Manager failed to connect to the content store. The connection string is "jdbc:db2://hostname-or-ip:50000/cm:retrieveMessagesFromServerOnGetMessage=true;fullyMaterializeLobData=false;clientProgramName=IBM_C11_CM;". The error encountered is: "[jcc][t4][2012][11248][4.25.23] Connection authorization failure occurred. Reason: Password expired. ERRORCODE=-4214, SQLSTATE=28000"