After restarting the OnCommand Data Warehouse services IBM Cognos does not start
Applies to
- OnCommand Insight Data Warehouse 7.3.x ( OCI DWH )
- IBM Cognos
Issue
- After restarting OnCommand Insight Data Warehouse ( OCI DWH ) services, the IBM Cognos services do not start.
- Testing the Content Store from IBM Cognos Configuration fails at
Testing Content Manager database connection
with the error:[Content Manager database connection]
[ ERROR ] The database connection failed.
[ ERROR ] Content Manager failed to connect to the content store. The connection string is "jdbc:db2://hostname-or-ip:50000/cm:retrieveMessagesFromServerOnGetMessage=true;fullyMaterializeLobData=false;clientProgramName=IBM_C11_CM;". The error encountered is: "[jcc][t4][2012][11248][4.25.23] Connection authorization failure occurred. Reason: Password expired. ERRORCODE=-4214, SQLSTATE=28000"